Professional Execution. One-Year Complimentary Workmanship Warranty.
A complimentary one-year workmanship warranty is included with eligible Home Painting packages and with building repair items expressly identified in your approved quotation. This page sets out exactly what it covers, what it does not, and how to make a claim.
Cover by service
1-Year Complimentary Workmanship Warranty
Included with eligible Danum Home Painting packages. If a paint-finish defect is confirmed to have resulted from our workmanship and is reported within one year of handover, Danum will rectify the affected area at no additional charge.
1-Year Complimentary Workmanship Warranty
Included for eligible building repair and renovation items expressly identified in the approved quotation. If a defect is confirmed to have resulted from Danum's execution workmanship and is reported within one year of handover, Danum will rectify the affected work at no additional charge.
When cover starts
The warranty period runs for 12 months from the date of handover — not from the date of your price reservation, your booking, or any payment made before the work begins.
Exclusions
This is a workmanship warranty. It covers defects that are confirmed to have resulted from how the work was carried out. It does not cover the following.
- Structural design or structural stability
- Pre-existing or recurring seepage and dampness
- Building movement or cracks
- Substrate failure
- Defects in client-supplied or manufacturer-supplied materials
- Third-party work
- Alterations made after handover
- Misuse or accidental damage
- Any event outside the agreed scope of work
A digital warranty certificate is issued after handover
Once the work is handed over, you receive a digital certificate confirming the cover on your specific project.
- Customer name and property
- Invoice / booking number
- Approved scope covered
- Handover date
- Warranty expiry date
- Exclusions
- WhatsApp / contact route for a claim
Certificates are issued by Danum after handover. If you have not received yours, contact us with your invoice or booking reference.
How to make a claim
Report the issue within 12 months of handover, quoting your invoice or booking number. Send photographs of the affected area where possible — it lets us assess the claim faster.
